david rasch - making stuff work » vonage http://www.davidrasch.com Mon, 04 Apr 2011 00:53:25 +0000 en hourly 1 http://wordpress.org/?v=3.1.2 On the phone with Vonage http://www.davidrasch.com/2007/10/27/on-the-phone-with-vonage/ http://www.davidrasch.com/2007/10/27/on-the-phone-with-vonage/#comments Sat, 27 Oct 2007 19:56:13 +0000 drasch http://www.davidrasch.com/2007/10/27/on-the-phone-with-vonage/ As I still have no traction on resolving my Viatalk troubles, I’ve decided to move my service back to Vonage. I’ve called up Vonage to reactivate my account. It’s been quite a smooth process, though quite a long one. It’s taken about 30-45 minutes, but they’re on the phone with me to make sure . . . → Read More: On the phone with Vonage]]> As I still have no traction on resolving my Viatalk troubles, I’ve decided to move my service back to Vonage. I’ve called up Vonage to reactivate my account. It’s been quite a smooth process, though quite a long one. It’s taken about 30-45 minutes, but they’re on the phone with me to make sure my device works and is hooked up.

So this ended up taking over an hour, all in all a pretty positive experience and inspiring of confidence. I’m not really sure that the process should take an hour, but c’est la vie.

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