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In following up with my ViaTalk letter from October, I’ve been informed by the Better Business Bureau that ViaTalk is no longer an “Accredited Business of the BBB” and that my next option for seeking refund of paid monies for services is court. It saddens me greatly when a company who had superior features and . . . → Read More: ViaTalk cut by BBB As I still have no traction on resolving my Viatalk troubles, I’ve decided to move my service back to Vonage. I’ve called up Vonage to reactivate my account. It’s been quite a smooth process, though quite a long one. It’s taken about 30-45 minutes, but they’re on the phone with me to make . . . → Read More: On the phone with Vonage Viatalk hasn’t responded to my letter. Quite a shame, I suppose I’ll have to CC the Better Business Bureau. (They actually carry a BBB online Seal on their site). Related posts ViaTalk cut by BBB (0) John, I resort to filling your inbox as only a last resort. I signed onto Viatalk at the recommendation of a colleague. He’d converted to Viatalk from Vonage several years ago and had been quite satisfied. I signed up for Viatalk back in July and early indications were mixed. On one hand, I . . . → Read More: Open Letter to ViaTalk |
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Copyright © 2010 david rasch — technology. business. life. - All Rights Reserved |
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