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	<title>david rasch - making stuff work &#187; bbb</title>
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		<title>ViaTalk cut by BBB</title>
		<link>http://www.davidrasch.com/2008/03/04/viatalk-cut-by-bbb/</link>
		<comments>http://www.davidrasch.com/2008/03/04/viatalk-cut-by-bbb/#comments</comments>
		<pubDate>Wed, 05 Mar 2008 02:28:42 +0000</pubDate>
		<dc:creator>drasch</dc:creator>
				<category><![CDATA[Misc]]></category>
		<category><![CDATA[accredited]]></category>
		<category><![CDATA[bad]]></category>
		<category><![CDATA[bbb]]></category>
		<category><![CDATA[court]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[viatalk]]></category>

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		<description><![CDATA[<p>In following up with my ViaTalk letter from October, I&#8217;ve been informed by the Better Business Bureau that ViaTalk is no longer an &#8220;Accredited Business of the BBB&#8221; and that my next option for seeking refund of paid monies for services is court. </p> <p>It saddens me greatly when a company who had superior <span style="color:#777"> . . . &#8594; Read More: <a href="http://www.davidrasch.com/2008/03/04/viatalk-cut-by-bbb/">ViaTalk cut by BBB</a></span>]]></description>
			<content:encoded><![CDATA[<p>In following up with my <a href="http://www.davidrasch.com/2007/10/11/open-letter-to-viatalk/">ViaTalk letter from October</a>, I&#8217;ve been informed by the Better Business Bureau that ViaTalk is no longer an &#8220;Accredited Business of the BBB&#8221; and that my next option for seeking refund of paid monies for services is court.  </p>
<p>It saddens me greatly when a company who had superior features and even some technologies to bigger players failed on the Customer Service front and now wins my seal of disapproval.  </p>
<p>Stay away from ViaTalk and their hosting business HostRocket.</p>
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