Getting Things Done

I’ve picked up my copy of Getting Things Done again recently in an effort to get a handle on lots of things in my daily responsibilities that I don’t have a very good handle on. I feel as though I have a much deeper understanding of some of the principles of the process this . . . → Read More: Getting Things Done

My Management Style

“The best executive is one who has sense enough to pick good people to do what he wants done, and self-restraint enough to keep from meddling with them while they do it.”

-Theodore Roosevelt

RSS feeds meet IntelliContact

As we get neck-deep integrating RSS feeds into IntelliContact, we encounter an interesting challenge. In the past, our interface was a mere repository for features, integrated through loose glue usually in the form of tabs. Each feature received its own tab–surveys, autoresponders, adding contacts, maniuplating contacts, and tracking analytics. In our wholely redesigned interface . . . → Read More: RSS feeds meet IntelliContact

bugs bite

This week the development team responded en masse to a few bugs that made it into the production world. The triage process takes these bugs as we receive them directly from customers or from our support-team on the front lines and gets them right into the hands of the developers. The developers step up, . . . → Read More: bugs bite