I decided to make list of things of which I’ve been a part of accomplishing over the last twelve months at IntelliContact not any without assistance, and some for which I’m only happy to have had a role.

• From 3500-7200+ customers
• From one database cluster to four
• From eight mail servers to 12
• Creating and maturing the development processing inspired by good things from Scrum, Extreme Programming, and Flickr (credit to Geoff and Alan)
• One-click deployment tool
• Bug triage - bugs find their way to solution instead of hanging in purgatory forever
• Grown from 20 to 50 servers
• Two four-person development teams
• From 1.5 to 2.5 Systems people
• Event-based Billing system (almost all credit here goes to Michael Best)
• Got rid of Albatross upgrade code
• Two mailhandlers in two locations
• Agnification (web servers can serve up from any DB cluster)
• Message desmurfing interface (credit to Vaughn)
• RSS feeds
• Public Newsletter Archive
• Role-based servers (credit to Jay)

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